- Why we collect information.
- How we collect it.
- What we collect.
- How we share and protect it.
- How you may access and update it.
- Why we collect information
Why We Collect Information
We collect information to provide better services to all of our users.
We collect information to offer you tailored content—which may include ads.
We collect information to provide, maintain, protect and improve the services we offer to you and to develop new services. We also use the information to protect RealConnex and our users.
How we collect information
We collect information in three ways:
Information you give us. For example, you may choose to sign up for a RealConnex account. When you do, we’ll ask for personal information, like your name and email address. Additionally when filling out your profile you can provide in-depth contact details (such as your phone number, address, website) and descriptions of your company, products, projects, funds and services.
Information we get from your use of our services. We may collect information about the services that you use and how you use them, like when you visit different areas of our website or you view and interact with our ads and content. We use various technologies to collect and store information when you visit RealConnex, and this may include sending one or more cookies or anonymous identifiers to your device.
Information you share. Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including RealConnex. Our services provide you with different options on sharing and removing your content.
What information we collect
The information we collect includes:
Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, social media website user account names, telephone numbers, or other addresses at which you receive communications from or on behalf of RealConnex.
Profile Information that helps us to understand who you are what you are offering in the Real Estate Industry and what you are looking for. This includes general office characterisitcs, general industry interests, track records, and specific projects, products, funds, services characteristics.
Transaction Information about how you interact with RealConnex, such as services you use; groups you join; information about how you use RealConnex and other applications; and how you interact with RealConnex business partners and service providers.
Financial Account Information as needed to process payments for services that you buy, such as your credit or debit card number, expiration date, and card verification number.
Log information we automatically collect and store in server logs, when you use our services or view content provided by RealConnex,. This may include:
- Details of how you used our service, such as your search queries and information and pages you access.
- Device-specific information (such as your hardware model, operating system version, unique device identifiers)
- Internet protocol address.
- Cookies that may uniquely identify your browser or your RealConnex account.
How we share and protect information
We do not share personal information with companies, organizations and individuals outside of RealConnex unless one of the following circumstances apply:
With your consent. You have control over the sharing of your contact information through your account privacy settings. On RealConnex we support three levels of privacy:
Public: Anyone can see all your details.
Private: All users on RealConnex have to request permission from you to view your contact information. Once they have requested permission, you can view their profile and then determine if you want to share your details with them.
My Universe: You select what user profile is able to find you on RealConnex. For example, you may specify that you only want investors with average deal sizes of $10 million or more to be able to find your contact information. No one else can find you on RealConnex. Alternatively you can exclude a group of users from finding you.
Privacy settings can be set to different levels for you, your company and your projects or services. Additionally you can “lock down” specific pieces of information on your project or service, and only grant access once you have confirmed you are interested in sharing with another user.[We do not disclose our users’ personal information to third parties for their direct marketing purposes without our users’ affirmative consent.
For legal reasons. We will share personal information with companies, organizations or individuals outside of RealConnex if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, legal process or enforceable governmental request.
- Enforce applicable Terms of Service, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of RealConnex, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners—like advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect RealConnex and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to RealConnex employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
How you may access and update personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it—unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Effective: April 17, 2014